Brother Printer is not Printing | How to Troubleshoot?

Here I am providing you some information about why Brother Printer not printing. Go and read below, which is explained step by step.

Ensure that your Brother Printer is Switched on:

In case the printer screen is blank.

1. Then your Brother printer is not switched on or is in Sleep Mode.
2. Click on any button on the printer to see if it wakes from Sleep Mode.
3. If it is not working then checks that it is connected to any working socket and that any power switches are turned ON.
4. Still, the Brother printer is not responding after many attempts to turn it on or turn it off, then contact the Brother dealer.

Make Sure your Brother Printer Screen Displays no Errors

In this case, the Brother printer screen shows printing errors or the Brother Printer is not printing.

1. Like “Paper Jam” or “Ink/Toner Empty”, may not permit you to print. Erase them all and then try to print.
2. Want to know more about error messages, read the Online User’s Guide or basic User’s Guide.
3. You may find the most recent Online User’s Guide or Basic User’s Guide or User’s Guide in the Manual section.

Make Sure that your Brother Printer is Set as the Default Printer

Check if your Brother printer is fixed as the default printer:

1. Select the Apple menu and tap on System preferences.
2. Click Print & Fax, Print & Scan or Printers & scanners.
3. Choose your Brother machine from the “Default Printer” turn-up menu.

Check your Brother Printer Status

1. If you want to check your Brother machine’s status then click on your Brother machine’s icon and click to Open Print Queue…button.

2. You find the print queue. Click Resume or Resume Printer.

Erase all Print Jobs

1. Tap on your Brother printer icon and click the Open Print Queue…button. You see the print queue appears.

• To erase print jobs, select all jobs first and then click.
• Once you completed the selection, start to print. Still have not been able to print, check the wireless connection.

Check and Repair your Wireless Connection

Confirm that your Brother printer is properly connected to the wireless network.

• The network connection between the computer or mobile device and the wireless router may be not available or set up improperly.
• If you switched your wireless router or access point, or changed its settings, reconnect your Brother printer to the new wireless router or access point.

Ensure that your Computer or Mobile Device is Connected to the Wireless Network

To Check the Connections try the Given Steps.

1. Check an internet site or send and receive emails. When you open the internet but didn’t find the Brother machine the network, go to the next point.
2.  Print the WLAN report that will show you the status of your connection. If you find any error codes on the report, tap on to check the error codes on the WLAN report.

Ensure that the Brother Printer Wireless Network Interface is Enabled

If you are not able to print wirelessly, the Brother printer wireless network interface might be disabled. To allow the Brother machine’s wireless network interface.

• Once you have completed the checks, start to print.
• If still Brother Printer is not printing or Brother Printer technical support is not responding try to next step.

Try to Set up Your Brother Printer Again

If you still won’t be able to print then try to reinstall the driver.

Only for Computer Use: 

• Provisionally change your firewall/security to permit network connection.
• Recognized and solve other wireless connection issues
• Print the Network Configuration Report and check the connection to the wireless router or access point
• Once your Brother printer is attached to the wireless network, test the Brother printer wireless connection status by printing the Network Configuration Report: 

Check your Computer’s and Brother Printer IP Address:

How to Check the IP Address of your Computer and Brother printer?

To test the IP address of your computer:

1. Tap on the Apple menu and click on System preferences>Network>Advanced.
2. Tap on TCP/IP and check the IPv4 Address and Subnet Mask. Ensure that the subnet mask is “255.255.255.0”. When your subnet Mask is different, contact your network administrator.
3. Now, check if the IP address of your Brother machine on the Network Configuration Report.