You may come across Ricoh printer offline error due to several reasons. There are two methods to request Ricoh printer connectivity status i.e, WMI or SNMP. This will allow you to print documents using SNMP. In some of cases, SNMP displays old printer status.
So, when the SNMP is not able to communicate with your Ricoh printer device, it shows the wrong status information, which further leads to the problem of the Ricoh printer is offline.
You can easily fix the printer offline issue by checking power connectivity and router connectivity.
Below are the simple steps that you need to follow in order to bring your Ricoh printer online from offline.
Step 1: First of all, go to Open Print and Share Settings.
Step 2: Go to the upper right corner of your screen and then select the option of "Profiles".
Step 3: Choose your profile from the Profiles option and then select Edit.
Step 4: After that, choose the option of Printer Channels from the list.
Step 5: Then, you need to select the button given below the list of Printer channels.
Step 6: Then, go to the Channel list and select dialog.
Step 7: Search for None and then change the offline status to None.
Step 8: Select Ok and then Save Settings.
Step 9: Now, try to print something.
In this method, you are going to request status communication through WMI. Perform the simple steps given below to fix the Ricoh printer offline problem.
Step 1: The first thing that you need to do is to open the "Print & Share setting.
Step 2: After that, open the dialog box of Profiles and change it by going to the box given at the upper-right corner.
Step 3: Go to general configuration under "Profiles".
Step 4: After that, you need to choose General Setting under General Configuration.
Step 5: Then, you must change the communication method to WMI only.
Step 6: Select Ok and then Save Settings.
Step 7: Now, try to print a document.
Copyright © 2024 Printer Tech Support | all right reserved.
DISCLAIMER : Printer Tech Support is an independent Technical Support Provider. We are not affiliated to any 3rd party brand unless specified. Call vendor for direct Support.
Top Searches in Ricoh