How do I fix Firewall Blocking the Driver Installation or Printer Function?

You must be aware of the functionality of the firewall, right? Firewall software is basically a program meant to safeguard your computer data and applications from internet viruses. It blocks everything that it finds suspected. Like, the firewall blocks the installation of certain programs or device drivers.

Specifically, it even blocks the installation of the printer driver and its related functions. Consequently, you are unable to print your documents. So. how can you stop the firewall blocking the driver installation? This blog guides you through the procedure of preventing firewall blocking the driver installation. Furthermore, HP printer customer service is there for your assistance and will guide you to fix this issue. 

hp wireless printer firewall blocking happens only when it is active on your computer. In fact, it blocks and rejects other network operations such as network scanning, network printing, and network PC-faxing. For such cases, HP highly recommends that one must disable the firewall or they must disable the specific block settings of the firewall only.

A firewall protects the external threats coming from through the network. But, with some settings or configurations being active, the firewall for network printers blocks the driver installation process. 

Problem with Firewall Blocking Driver Install or Printer Function

This setting of firewall blocking the driver installation may cause the following issues:

  • Unable to install printer software or driver at all.
  • In case if the installation of the printer software is successful, then the printer can’t be found on the network.
  • The printer performs its functionality both in the correct and incorrect order.
  • The complete printer functions stop working.
  • The printer status shows as not connected when it's connected to the network.

To cross-check whether the firewall is causing an issue or not, ask for an appropriate solution at HP printer customer support. Once you are sure that the firewall is blocking printer features, temporarily disable the firewall. Subsequently, you just have to configure the firewall settings using your security software.

Steps to Temporarily Disable the Firewall

You can follow the below steps if you want to temporarily disable the firewall. This will make use of the HP print and scan doctor tool and you can check whether the firewall blocking the driver installation or not. 

  • Firstly, go to the official website to download and run the HP Print and Scan Doctor tool.

  • Secondly, go to Troubleshooting Firewalls under Networks.
  • Next, click on the name of any firewall showing an enabled status. Simply, click on the Disable button corresponding to the firewall. Repeat this action until you disable all the firewalls.
  • Once all the entire firewall is disabled, try to install your printer driver and software again.

There are three Possible Conditions:

  • When the installation is complete, re-enable the firewall in the Print and Scan Doctor. Temporarily disable the firewall for future installs. Then continue to the next step to configure the firewall and allow HP functions.
  • When the printer functionality returns, re-enable the firewall function in the Print and Scan Doctor. Further, configure the firewall in the next step and allow HP programs.
  • When the installation fails or your printer is not working properly, the firewall software is not the cause. Here, you can reactivate the firewall function in the Print and Scan Doctor. Search for the issues and contact HP Customer Service for troubleshooting tips.

Steps to Configure the Firewall Settings

Instead of deactivating the complete firewall, you can configure the settings for specific functions. Most anti-virus and computer security programs monitor the communication of your computer with internet threats. So, the Hp Printer firewall setting should be properly configured so that you don’t have to face any network issues while working with your printer.

This Configuration Can be Done in two Ways:

  • Via Windows Defender
  • Through some security software

If you have disabled the firewall for printer software on a temporary basis, it will work.  You no longer have to face any network issues with the printer. If you are still getting any issues, then try contacting the HP printer customer support team for assistance.

They will help you in getting rid of the firewall blocking the driver installation. Set up a quick connection with them and get professional help in the comfort of your home. Finally, you can enjoy unlimited printing features with your HP printer.

  •  Super Admin
  •  Brand: HP
  •  Last Update: 27 Jun 2024

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