How to Resolve 'Missing or Failed Printhead hp 8610' Error For HP OfficeJet printers?

Have you installed the printhead for the first time and facing an error? This blog is the complete guide to resolving the missing or failed printhead hp 8610 error. 

Solution 1: Reset the HP Printer 8610

To resolve the missing or failed printhead hp 8610 error, follow the given steps and reset the printing mechanism.

Step 1: Switch on your printer if not already on.

Step 2: Wait, don't take any action if the printer is idle and silent before you continue.

Step 3: Disconnect the power cord from the backside of the printer when the printer is turned on.

Step 4: Take out the power cord from the source outlet at the wall.

Step 5: Wait for the next 60 seconds.

Step 6: Plug the power cord back again into the source outlet.

NOTE: HP always recommends connecting the power cord of the printer directly to the power source outlet.

1. Again, connect the power cord to the backside of the printer.
2. Manually turn on the printer, if it does not turns on automatically.
3. Do not perform any action and wait until the printer is idle and silent.
4. If these steps successfully resolve the missing or failed printhead hp 8610 error, you can stop the troubleshooting process here.

If you find the issue still exists, jump to the next solution.

Solution 2: Reseat the HP Printer Printhead

You can follow the given steps to reseat the printhead.

Important: Do not remove the printhead from its carriage.

Part 1: Unseat the Printhead

• Take your fingers inside the door and open the carriage to the left side of the printer. Do not proceed until the carriage is idle and silent. 
• Remove the power cable from the backside of the printer. 
• It is important to unplug the printer as it prevents the carriage from moving.

Warning: Plug out the power cable connected to the printer and avoid the risk of any electric shock. 

• Lift the carriage latch upside.
• Hold the sides of the printhead and lift it without removing it from the carriage.

Part 2: Reseat the Printhead and Low Down the Carriage Latch

• Place the printhead inside the carriage of the printer and it automatically clicks into its place. 
• Move the printhead left and right to ensure that the printhead seats properly into the carriage. 
• Low down the carriage latch now.
• Ensure that the carriage latch is down.
• Close the access door of the ink cartridge.
• Again connect the power cord to the backside of the printer.
• Press the power button of the printer if it doesn't turn on by itself. 
• Do not proceed if your printer is idle and silent.
• If the missing or failed printhead hp 8610 error persists, then move to the next troubleshooting steps. 

Part 3: Reseat the Printhead upto three Times

If the error message is still showing on your screen after reseating the printer, repeat the complete set of steps upto three times.

You might get the following error messages on the control panel of your printer. 

• Problem with Ink System
• Missing or failed printhead
• Ink System Failure
• Printer Failure
• Carriage Jam

If the missing or failed printhead hp 8610 error persists, jump to the next solution. 

Solution 3: Replace the HP Printer Printhead

If you have tried all the troubleshooting methods and you are still facing this missing or failed printhead hp 8610 error, simply replace the printhead.

Important: Make sure that you have the new printhead assembly ready before removing the cartridges. HP strictly recommends not to move the cartridges outside the printer longer than 30 minutes. As this might damage the printer and cartridges as well.

Step 1: Check Printhead Warranty Status

In case you have got a defective cartridge or printhead, check whether they are under warranty period or not. Visit Printer and Page Yield Overview to check the warranty on your ink or toner supplies.

Step 2: Order the Printhead

HP will replace your printhead assembly only if it's under warranty. Then, you will get a kit with a new printhead assembly, instructions, and a full set of SETUP cartridges. If you have subscribed HP Instant Ink, you may get a new set of Instant Ink cartridges. Initially, install the SETUP cartridges first, else a cartridge error occurs.

If in case the printhead assembly is not under warranty, go and buy a new assembly online.

For United States and Canadian users, visit the HP Parts Store Website. Further, follow the on-screen instructions to purchase the printhead assembly.

Step 3: Replace the Printhead

Finally, replace the old printhead with a new hp 8610 printhead error.