How to Fix HP Printer Server Connection Errors 403 and 901?

What Control Panel Type Does Your Printer Have?

First of all, check what type of control panel you have in a printer. This will help in identifying the problem. Based on the printer model, we either have an LCD control panel display with either the icon or the text-based menu in the printer, or it only has buttons.

To continue troubleshooting, select your control panel type to continue troubleshooting. In the below content, you will find the solution on “hp printer Server connection error 901.

This Post is for HP Printers that Support Web-Connected Printing Services.

If Your HP Printer does not Connect to Web Services, and Your Printer or Computer Shows One of the Following Error Messages

• Server Connection Errors 403 and 901. There was a problem connecting to the server. Press retry, or OK to exit.

• Server Connection Error 403 and 901. Unable to connect to Web Services. Confirm Internet access and try again.
• Web Services Problem. Problem connecting to the Web Services server.

 Fix the HP Printer Server Connection Errors 403 and 901

Below you will find the steps to troubleshoot Web Services connection issues. Here we have given step-by-step instructions to fix hp printer server connection errors 403 and 901.

Step 1: At first, you have to make sure that your HP printer supports Web Service by looking for an HP ePrint logo, button, or icon on the printer control panel. If the Printer supports the Web Services then move to forward.

Step 2: Now, examine the network and printer connection status. You will be sure by checking your wired (Ethernet) or wireless network. If it is working properly then the printer is connected.

Step 3: You should ensure that the printer is not connected to a USB cable.

Note one thing: When a USB cable is attached to the printer then the printer cannot connect to Web Services.

If you are using a wireless router then check the router’s support online web portal to ensure the following requirements.

Check the Router Bandwidth

Bonjour support (Mac only): HP suggests routers that aid Bonjour, Apple’s network discovery software. Bonjour is one of the best ways to print and support wireless printing.

Check to see the printer is connected to the network.

• Wireless network connection
• Wired (Ethernet) network connection

On the desktop, find the network icon or the menu bar to view the network name and status of the connection.

• If the selected network is not yours, disconnect and connect to your own network.
• If the network signal strength is weak then connect to a closer router.
• If the network status is disconnected then confirm the network is working correctly, and then check the status again.
• Try to turn on Web Services.

If the issue is not Solved, Continue to the Next Step.

Step 3: Now, you need to check the Internet proxy server settings and update the Web Services settings in the printer EWS with the proxy information.

Step 4: HP sends the notification for updating the HP printer firmware at regular interval.

Step 5: Please update the router firmware because it might be possible that the old version of router firmware may affect performance, and security, or prevent the router from the Internet.

We hope that the above step will help you to find the solution to “How to Fix hp printer Server connection errors 403 and 901”