How to Fix HP Printer In Error State?

Fix HP Printer In Error State

When the printer is turned off or not correctly connected to the PC through Wi-Fi or cable, the HP printer in error condition appears on Windows or Mac. In the event of a printer error, check the printer's paper and ink to ensure that there is enough ink and that your HP printer is not jammed.

You need not be concerned if your HP Printer In Error State. We'll explain why this problem happens, as well as how to remedy it in simple steps.

How to Repair HP Printer That Is In An Error State

Take a bow on the lines below as the complete solution to the HP printer in an error condition.

Method 1: Turn off the Use Printer Offline option

Step 1: Open your computer's Control Panel. You can do so by pressing Windows + R to launch the Run dialogue box, then typing Control Panel and pressing Enter.

Step 2: When the Control Panel appears, go to Devices and Printers and double-click.

Step 3: Find your HP printer, right-click it, and choose Use Printer Online from the drop-down menu. If the Use Printer in Offline option appears in the list, deselect it.

You should be able to disable offline printer mode in Windows 10 or any previous Windows version by following these steps. If you are unable to resolve the issue with your HP printer, switch it to default mode.

Method 2: Make Your Printer the Default Device on Your PC

For Windows 10 PC:

Step 1: Right-click the Start button.

Step 2: From the expanded list, choose Run.

Step 3: Type Control Panel and press Enter.

Step 4: It would help if you located your HP printer once the Control Panel window has opened.

Step 5: Set as default printer by hovering your cursor over the HP printer.

For Windows 8 PC:

Step 1: Press the Windows + R keys at the same time.

Step 2: Type Control Panel into the Run dialogue box and press Enter.

Step 3: Select View Devices and Printers from the Hardware and Sound menu.

Step 4: Locate your HP printer, right-click it, and choose Set as the default printer from the menu.

Step 5: Check to see if the green tick appears on your HP printer. If your tick ?does not display, go back to the Devices and Printers area and double-check.

Method 3: Check that the Print Spooler Services are Up and Running and That They are Configured to Automatic

The Print Spooler services can be verified and reset as follows.

Step 1: Follow the directions in step 2 to open the Run dialogue box.

Step 2: Now type services—msc into the search box and press Enter.

Step 3: Locate Print Spooler on the list and make sure it says Started or Running under Status.

Step 4: To view Print Spooler Properties, double-click the Print Spooler icon.

Step 5: Select the General.

Step 6: Select Automatic from the selection under Startup Type, then click the tab close to it.

Step 7: After that, click Apply and then Ok.

Step 8: After that, go to the Recovery tab and make the changes below.

  • Set Restart the Service against First Failure.
  • Set Restart the Service against Second Failure.
  • Set Take no Action against Subsequent Failure.
  • Set "Reset fail to count after" to 1 day.
  • Set ‘“Reset service after” to 1 minute.

Step 9: To save the settings, click Apply and then Ok.

Method 4: To Fix an HP Printer that is in an Error State, Clear the Print Spooler Files

The Print Spooler is made up of pending print jobs that have failed to print and are now producing an error status.

Step 1: Open the Local Disk(C) from the This PC menu.

Step 2: Select Printers from the Windows>System32>Spool menu.

Step 3: In the PRINTERS area, you'll notice multiple files; delete them all.

Step 4: Now take this path - Local Disk(C drive)>Windows>System32>Spool>Drivers>W32x86.

Step 5: All that is left now is to delete all of the files in the W32x86 folder.

Step 6: Restart the Print Spooler service by right-clicking on it and choosing Restart.

How to Fix HP Printer Errors on Mac

If your printer isn't printing correctly or isn't AirPrint-compatible, continue with the steps below:

Step 1: Disconnect the printer cable from your Mac, or if you have a wireless printer, disconnect the printer as well.

Step 2: Switch off your printer now.

Step 3: Get the most up-to-date software for your Mac. As part of these updates, it will automatically download the most recent software for most printers. Therefore it's recommended not to install the software that your printer manufacturer provides.

Step 4: Turn your printer on and wait for it to begin printing. Connect your printer to your Mac now.

Step 5: Select Printers & Scanners from the Apple menu > System Preferences.

Step 6: Now, from the list of devices, choose your printer.

If your printer isn't shown, go to the bottom of the list and click +, then select the command to add a printer or scanner. The new window will provide you more options for finding and adding printers.

  •  Suraj Singh
  •  Brand: HP
  •  Last Update: 09 Jul 2024

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